FAQ Frequently asked questions How to register online? Enrolling in an online class is easy. At MaxCoach, we serve several categories of online learners. Select the student category that you identify with to get started. How do I customize my account? In order to customize your account’s information, just log in with the provided passcode and change the info. How do you process my information? Your data will be kept private and secure on our database. No illegal use without prior notice. How do I contact support? You can contact our help center or any contact method (phone call, email or appear at our office) to get help. How to cancel my membership? You just need to submit a membership termination request, we’ll proceed within 24 hours. How can I get a discount? Learners can get a discount by coupon or voucher. If you have one, fill in the code box before making any payment.